Privacy policy
Effective Date: October 21, 2026
At Sajvya Store, we value your trust and are committed to protecting your personal information and your privacy. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit or make a purchase from our store.
1. Information We Collect
When you visit or make a purchase on Sajvya Store, we collect certain information necessary to process your order and improve your shopping experience:
Personal Information: Name, billing address, shipping address, email address and phone number.
Payment Information: Payments are processed securely by our payment partner (Razorpay). We do not store your card, UPI or bank details.
- Device & Browsing Information: IP address, browser type, time zone, cookies, pages viewed, and interaction with our store.
2. How We Use Your Information
We use the information we collect to:
- Fulfill and deliver your orders (including shipping, order confirmation, and tracking updates).
- Process payments securely and prevent fraudulent transactions.
- Communicate with you regarding customer support, order status, or promotional offers.
- Improve and optimize our store layout, marketing campaigns, and product offerings.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers who assist us in operating our store:
- Shopify: Our e-commerce platform that processes store data and transactions securely.
- Payment Gateways: To process payment transactions safely.
- Logistics & Shipping Partners: To deliver products directly to your doorstep.
- Analytics & Advertising: To help us understand customer preferences and deliver relevant ads.
4. Cookies & Tracking Technologies
We use cookies to remember your preferences, keep track of items in your shopping cart, and analyze store traffic. You can manage or disable cookies through your browser settings.
We also use cookies and similar technologies from advertising partners (such as Meta) to show you relevant ads and measure their performance.
5. Data Security
We implement industry-standard security measures (including SSL encryption) to protect your personal information during transmission and storage.
6. Your Rights
You have the right to access, correct, update, or request the deletion of your personal information stored with us. If you wish to exercise these rights, please contact us.
7. Data Retention
We keep your information only as long as needed to fulfil orders, provide support and meet legal requirements.
8. Children's Privacy
Our store is not intended for children under 18. We do not knowingly collect their personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.
10. Contact Us
For any questions about our privacy practices or requests regarding your personal data, please contact us at:
Grievance Contact: Support Team, Sajvya Store | Email: sajvyaofficial@gmail.com | Response time: within 48 hours
Store Name: Sajvya Store
Email: sajvyaofficial@gmail.com
WhatsApp: +91 6306674129
Address: Chaura Raghunathpur, Noida Sector 22, Gautambudhdha Nagar, Uttar Pradesh 201301
Country: India